Product overviewQanivo

AI-assisted customer engagement operations

Run communication, content, and growth from one governed workspace.

For organizations managing customer engagement across teams, channels, and approval boundaries, Qanivo brings conversations, social publishing, paid acquisition, reviews, and measurable outcomes together—so work moves faster while critical actions stay controlled.

Arabic and English by design
Multi-provider and capability-aware
Human authority over publishing and spend

Qanivo

Communication Center

Needs reply12

Assigned08

AI review03

Communication CenterPreview

MMaryam MohammedInstagram mention routed to Support2m

AAhmed AlsaeedCommunication Center11m

NNoura AlharbiCommunication Center17m

Qanivo AIReview suggested reply

Assigned08

One operating model across the provider accounts and resources your workspace is authorized to use.

Capability is evaluated per account and resource. Unsupported or limited actions remain explicit.

WAWhatsAppIGInstagramfFacebookMMessengerTTTikTokSCSnapchatTGTelegram@EmailSMSSMSXXWebsite WidgetGGoogle Business

Interactive product tour

See how the work stays connected.

Follow a practical workflow from an incoming signal to an owned action and measurable outcome—without jumping between provider dashboards.

Representative Qanivo product experience

InboxAll conversations

Search conversations

All conversationsUnreadAssigned

MMaryam MohammedI need help choosing the right service plan for our branches.2m

AAhmed AlsaeedThanks for reaching out. I can compare the options and route your request to the right team.13m

NNoura AlharbiThanks for reaching out. I can compare the options and route your request to the right team.21m

KKhalid AliThanks for reaching out. I can compare the options and route your request to the right team.29m

MMaryam MohammedInstagram · Open

Assigned

I need help choosing the right service plan for our branches.

10:30

Qanivo AI suggested reply

Thanks for reaching out. I can compare the options and route your request to the right team.

Review & send

Internal note: confirm branch count before recommending a plan.

Thanks for reaching out. I can compare the options and route your request to the right team.

Turn a new interaction into owned, answerable work.

Private messages, comments, mentions, and reviews enter a clear handling flow with customer context, ownership, and governed assistance.

What happens next

01
Capture context
Normalize the interaction with its customer, connection, resource, and history.
02
Route ownership
Apply queue, assignee, priority, and Workflow context without losing the original source.
03
Respond with control
Review a Qanivo AI suggestion, send deliberately, and preserve the decision trail.

Operational resultA clear owner, preserved context, and a traceable response.

Why Qanivo

Less fragmentation. Faster decisions. Stronger control.

Qanivo keeps the customer, the work, the approval, and the outcome connected—even when the journey crosses teams, channels, content, campaigns, and external systems.

Keep context together

Bring interactions, customer identities, Workflows, approved knowledge, and attribution references into one operational context.

Move work to the right owner

Turn incoming activity into explicit queues, assignments, approvals, and next actions instead of provider-tab triage.

Know what happened and why

Preserve sensitive changes, AI-assisted decisions, delivery outcomes, and metric truth without turning reports into guesswork.

One joined operating path

ConnectAuthorize the exact provider accounts and resources.
CoordinateRoute work, context, and responsibility.
ApproveKeep human authority at critical boundaries.
MeasureRetain source, freshness, and truth class.

Three operational centers

Three centers. One operating model.

Inbox, Posting Center, and Ads Center are first-class workspaces over shared Customers, Workflows, Knowledge Base, Connections, Reports, Audit, and Qanivo AI foundations.

Communication Center

Inbox

Handle private and public interactions that need attention, ownership, context, and a governed reply.

Unified handling
Queues and assignment
Governed AI assistance

Content Center

Posting Center

Plan, approve, schedule, publish, and measure organic content across capability-supported resources.

Content calendar
Exact-version approval
Per-target outcomes

Growth Center

Ads Center

Coordinate paid acquisition, controlled spend, lead capture, delivery, attribution, and paid analytics.

Human-authorized changes
Lead delivery
Evidence-qualified outcomes

Shared foundations

CustomersWorkflowsKnowledge BaseConnectionsReportsAuditQanivo AI

Qanivo AI

AI that can move faster because it knows where it must stop.

Qanivo AI can summarize, draft, translate, classify, recommend, and analyze—while deterministic policy controls what may be sent, published, or changed.

Qanivo AI proposes. Qanivo policy decides. Authorized people act.

Every sensitive AI action remains behind

PermissionsPublished knowledgeConsent and suppressionConnection capabilitySafety controlsQuota and costPre-send revalidationTrace and Audit

Effective response modePolicy governed

Controlled

AI assists. A person decides.

Generate summaries, translations, classifications, and response candidates. A permitted human reviews and deliberately sends customer-facing content.

Arabic and English are product foundations

Arabic is a product experience—not a translation added later.

Qanivo is designed for Arabic and English operations with complete RTL and LTR layouts, mixed-language content, and direction-safe provider names and technical identifiers.

Native Arabic handling for customers and conversations
Complete RTL behavior for navigation, panels, forms, and timelines
Direction-safe English provider names, identifiers, and timestamps
Arabic and English AI assistance under the same governance rules

Arabic Inbox previewRTL product experience

صندوق الواردكل المحادثات

البحث في المحادثات

مريم محمدأحتاج إلى مساعدة في اختيار الخدمة.

دقيقتان

أحمد السعيدشكرًا، تم استلام طلبك.

12 د

نورة الحربيشكرًا، تم استلام طلبك.

20 د

مريم محمدInstagram · مفتوحة

مُسندة

السلام عليكم، أحتاج إلى معرفة الخطة المناسبة لفروعنا.

اقتراح من Qanivo AI

وعليكم السلام، يسعدنا مساعدتك. سأقارن الخيارات وأوجّه طلبك إلى الفريق المناسب.

تعديلمراجعة وإرسال

ملاحظة داخلية: تأكيد عدد الفروع أولًا.

Component-built RTL preview using consistent Arabic product language.

Built for multi-team operations

For organizations where customer engagement crosses teams, channels, and approval boundaries.

Evaluate Qanivo against the operating pattern creating the most friction—not a generic industry template.

Service and support operations

Coordinate enquiries, service requests, follow-up, escalation, and resolution across teams.

Clear ownership
Shared customer context
Faster governed replies

Private schools and education groups

Connect admissions, parent communication, accounting, and school or branch routing.

Unit-aware routing
Professional Arabic
Governed knowledge

Multi-branch organizations

Keep central visibility while routing work to the right branch, unit, queue, or specialist.

Branch context
Shared governance
Comparable reporting

Marketing and growth teams

Connect conversations, organic publishing, campaigns, leads, and attributable outcomes.

Joined journeys
Human-controlled spend
Evidence-qualified metrics

Trust and accountability

Trust is part of the operating model.

Qanivo’s product authority is designed around capability clarity, human control, Workspace scope, evidence, and safe failure. Production claims remain dependent on implementation and acceptance evidence.

Human control at sensitive boundaries

Public replies, publishing, campaign activation, and spend, audience, destination, and tracking changes retain their required approval boundaries.

Capability-aware actions

Provider, account, resource, permission, and operational state determine whether an action is supported, limited, or unavailable.

Evidence before claims

Metrics retain their source, definition, freshness, timezone, and truth class so inference is not shown as confirmation.

Workspace-scoped operations

Product contracts require backend authorization, scope enforcement, secret-safe handling, and Audit for sensitive actions.

Security overview Data and Qanivo AI Website privacy

Buying questions

What teams usually ask before a walkthrough.

What will we see in a product walkthrough?

The session is tailored to your operating priorities. It can cover Inbox handling, Posting Center, Ads Center, provider-resource setup, Workflows, Arabic/English behavior, governed Qanivo AI, reporting, and the approval boundaries relevant to your evaluation.

Does Qanivo replace our CRM, commerce, or scheduling system?

No. Qanivo may retain references and deliver approved events or leads to external systems, while those systems remain authoritative for their native sales, commerce, scheduling, or operational lifecycle.

Which providers and account types can be connected?

Qanivo uses a multi-provider Connection model. Actual capability depends on the provider, account, resource, permission, plan, Workspace policy, and verified implementation state. Unsupported or limited operations must remain explicit.

Can Qanivo AI reply automatically?

Qanivo supports Off, Controlled, and governed Autonomous modes. Controlled requires human review and deliberate send. Governed Auto-Reply is off by default and may send an eligible private reply only after every policy, capability, knowledge, consent, safety, quota, trace, and current-state check passes.

Is Arabic a complete product experience?

Arabic, English, RTL, LTR, mixed content, accessibility, and responsive behavior are first-class product requirements. The walkthrough should include the Arabic surfaces relevant to your evaluation.

How is pricing determined?

Public pricing is not presented on this page. Commercial terms are confirmed during evaluation according to product scope, usage, provider and integration needs, and the accepted plan configuration.

See Qanivo against your operations

Bring communication, content, and growth into one governed operating model.

Book a focused walkthrough. We will map Qanivo to your teams, provider resources, approval boundaries, Arabic/English needs, and the outcomes you need to measure.

Tailored to your use case
Arabic or English
No unsupported capability promises

Email the Qanivo teamhello@qanivo.net